Subaru

Courtesy Subaru

601 East Omaha St. ,
Directions Rapid City, SD 57701

  • Sales: (888) 703-1615
  • Service: (888) 573-6330
  • Parts: (888) 703-1642

It's Not Just Our Name, It's How We Do Business.

Info

Courtesy New Subaru & Used Car Dealership | 2013 Stellar Care Award

Courtesy Subaru New & Used Car Dealer in Rapid City, SD | 2013 Stellar Subaru Care Award Recipient

Everyone at Courtesy Subaru new and used car dealership is very proud to have received the Subaru Stellar Care Award for the year of 2012. We have worked very hard to bring you the new Subaru and used car, truck or SUV service, parts and financing options that everyone in the Spearfish, Sturgis and Rapid Valley area has needed over the past year and of course since the dealership opened.

 
IT'S ALL ABOUT You.

Only the Subaru dealers who are the most dedicated to their customers earn the Subaru Stellar Care Award. It is one of the greatest honors in the eyes of our company and only a select few Subaru dealers make up the elite group who will achieve this recognition each year. Those who earn the coveted Stellar Care award demonstrate excellence in all areas of customer-focused performance.

What does this mean to you? The best dealership experience possible? We hope that our exceptional service will have you coming back for many years ahead.


TO EARN THE SUBARU STELLAR CARE AWARD...


Our dealership must achieve and maintain Stellar Care performance standards and objectives. The list is long and the expectations are high. We must pass continual review by our customers and meet annual objectives established by Subaru of America, Inc. in many areas, including:

Facility

Our Sales and Service Departments must conform to Stellar Care standards for cleanliness and comfort inside and out. You're more than a customer. You're our guest. When we sell you a new Subaru or used car we want to take the time to make sure it is the perfect new Subaru 
or used car for you and that you get all of your questions answered by our knowledgeable sales and service team.

Sales Operations

From meet and greet to test drive to delivery, our sales consultants must earn customer-generated performance scores that meet or exceed Stellar Care Award objectives.

Service Operations

Highly skilled, factory-trained technicians and a state-of- the-art facility with the most current diagnostic and repair equipment available help us maintain ongoing Stellar Care Award scores. We recommend having your new or used car, truck or SUV serviced regularly to prevent you from needing future repairs.

Training

Today's automotive technology is more complex than ever before. Our technicians must stay on top of the latest training and techniques in order for us to maintain Stellar Care status.

Finance Department

Our team of financing professionals specialize in assisting customers with their unique credit and insurance needs. We work with everyone from the greater  Spearfish, Sturgis and Rapid Valley area to provide car loan and Subaru lease options that work with your lifestyle and budget. Positive feedback from customers helps us maintain our Stellar Care status.

WHATEVER IT TAKES?
TO STAND Above THE REST.

Our dealership voluntarily participates in the Subaru Stellar Care program. This nationwide program recognizes Subaru dealers who choose to institute the highest standards of excellence at their dealership. It is an annual achievement and under continuous review.

Participation in all customer-focused Subaru programs is required for Stellar Care Award status.

WE'D LOVE YOUR FEEDBACK.

Have a comment or suggestion
for making your experience at our dealership a better one? Please let us know right away.


Courtesy Subaru

601 East Omaha St.
Directions Rapid City, SD 57701

  • Sales: (888) 703-1615
  • Service: (888) 703-1681
  • Parts: (888) 703-1642

Hours

  • Monday 08:00am - 07:00pm
  • Tuesday 08:00am - 07:00pm
  • Wednesday 08:00am - 07:00pm
  • Thursday 08:00am - 07:00pm
  • Friday 08:00am - 07:00pm
  • Saturday 08:00am - 05:00pm
  • Sunday Closed

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